Frequently Asked Questions (FAQ)– AHAVA Marketplace
At AHAVA Marketplace, we want your shopping experience to be simple, transparent, and worry-free. Here are answers to our most frequently asked questions.
Payments
-
We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.
Shipping Times
-
UK orders: 3–5 business days
-
Europe: 5–10 business days
-
Rest of the world: 7–14 business days
Returns
-
30-day money-back guarantee — return your order if you’re not completely satisfied.
Bulk Orders
-
We welcome wholesale and bulk enquiries. Email ahavamarketplaceltd@gmail.com for details.
Product Care
-
Hand wash Scripture and printed bottles to preserve their design.
-
Follow the included care guide for UV bottles.
Helpful Note
If your question isn’t listed here, our friendly team is ready to help at ahavamarketplaceltd@gmail.com.
Thank you for choosing AHAVA Marketplace — where quality meets purpose.